Shipping policy

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ELEVEN 14 SHIPPING POLICY

At Eleven 14, we make sure your order gets to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

Custom or made-to-order items may require additional processing time.

Once your order is processed, you’ll receive a confirmation email with tracking information.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location.

Delivery times typically range from 3–7 business days after processing, depending on your shipping address.

Please note: delivery times may vary due to carrier delays that are outside of our control.

Custom Orders

For custom apparel or bulk orders (such as business shirts), processing times may vary depending on order size and design approval.

We’ll keep you updated throughout the process to ensure everything is exactly how you want it.

Address Accuracy

Please make sure your shipping address is correct at checkout.

Eleven 14 is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

Once your order has been shipped, Eleven 14 is not responsible for delays caused by the shipping carrier.

If your package is lost or significantly delayed, please contact the carrier directly using your tracking number.

Questions

If you have any questions about your order or shipping, feel free to contact us anytime.